Questions, answered

From your first ticket to your first payout.

30 questions shown

Getting started

What Quiktis is and how it works.

What is Quiktis?

Quiktis is where events happen and get remembered. Hosts create an event page, share it, and welcome guests. Guests find events, get their ticket, and walk in. Every event becomes part of your cultural footprint.

Do I need an account?

Browsing events on Discover doesn't need one. To get a ticket, register for an event, or host your own, you'll sign up or sign in with your email.

Where do events take place?

Quiktis is built for events across Africa and around the world. Discover lets you filter by place and by type, and every event page shows where it happens, in person or online.

Going to an event

Finding events, getting in, and what to bring.

How do I find events?

Open Discover. Filter by place and by type, then tap any event to see the details, date, time, location and tickets.

How do I get a ticket?

Open the event, choose your ticket, and check out. We ask for your first name, last name and email. Free events are a quick registration. Paid events take you through payment first.

Can I buy tickets for friends?

Yes. At checkout you can buy for others and enter each attendee's details, so every ticket carries the right name.

Where is my ticket?

When your order is confirmed you'll see a confirmation on screen and be asked to check your email. If you can't find it, check your spam folder, then contact us and we'll help.

What happens at the door?

Your ticket carries a QR code. The host's team scans it and you're in. Each ticket carries the attendee's name.

Some events say approval is required. What does that mean?

The host reviews each registration before confirming it. You may also be asked a few questions from the host when you register.

Why does an event say Ended?

Its date and end time have passed, so tickets are no longer available.

Hosting an event

From the first idea to a full room.

How do I create an event?

Choose Create your first event, sign in, and fill in the details: name, category, date and time, location, description and cover image. Then add your tickets and publish.

What kinds of events can I host?

In person or virtual, free, paid, or a mix of both, with any capacity you set.

Can I ask guests questions when they register?

Yes. Add your own registration questions, and turn on approval if you want to review each guest before confirming them.

Can I invite people myself?

Yes. From your event's dashboard you can invite guests directly.

Can I change or cancel my event?

You can manage your event from its dashboard, including cancelling it. If tickets have already been sold, contact support so we can help you handle your guests properly.

At the door

Checking guests in and working with your team.

How do I check guests in?

Use the scanner to read each guest's QR code with your phone camera.

Can my team scan for me?

Yes. Invite staff by email from the guest section of your event dashboard and they can scan tickets too. Staff need to be signed in to scan.

Do I need special equipment?

No. A phone with a camera is enough.

Payments and payouts

How money moves for paid events.

How do I get paid for a paid event?

Add your bank details in your event dashboard. Once you've earned, request a withdrawal to your verified bank account. You'll confirm it with a one-time code sent to you for your security.

Is there a minimum withdrawal?

Yes. The minimum is ₦100. You can have one pending withdrawal at a time, and you can cancel a pending withdrawal before it completes.

How long do payouts take?

After you request a withdrawal you'll see a confirmation and receive your funds shortly. If a payout looks delayed, message us with the event name and we'll check it for you.

What can I do if a payment didn't go through?

Try again first. If you were charged but don't see your ticket, contact us with your email and the event name, and we'll sort it out.

Can I get a refund?

Contact us as soon as you can with your email and the event name, and we'll look into it with you.

Pricing and fees

Simple, and clear before you commit.

Does it cost anything to host a free event?

No. Free events are free now and free forever, with unlimited free events, an event dashboard and attendee management.

What does Quiktis charge for paid events?

3% per ticket, with a minimum of $0.15 and a cap of $3 per ticket. Paid events include secure, instant payouts, event identity and basic analytics.

Are there optional extras?

Yes, per event: Premium Analytics ($40), Custom Branding ($59) and Priority Support ($200). Upgrade for extra invites, 0% fees, and more. See the pricing page for the latest.

Do guests pay anything to register for a free event?

No.

Your account and privacy

Your details, kept safe.

Who can use Quiktis?

You need to be 18 or older to use Quiktis.

How is my information used?

Read our Privacy Policy and Security page for the details of what we collect and how we protect it.

Still need help?

A real person will answer.

How do I reach the team?

Email hello@quiktis.com or message us on WhatsApp. We're available Monday to Friday, 8am to 5pm.

Still curious?

A real person will answer.

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